In 2015, a young pastor named Carl Lentz lands in New York City to spread the Word of Hillsong, an Australian megachurch. After allegations explode, Lentz is fired from his role and disappears. Now he breaks his silence after more than two years.

In their first interviews since their expulsion from the church, Carl and Laura Lentz guide viewers into the inner sanctum of Hillsong, detailing the burden of building the church’s most prized congregation and the response from church leadership when it deemed Carl a liability. While the church’s founder, Brian Houston, paints Carl as the lone bad apple, observers are left to wonder: Is Hillsong a house of cards?

As a group of international reporters examine Hillsong’s global network, it becomes clear that long before Carl Lentz’s transgressions, Hillsong’s founding father, Frank Houston, laid the groundwork for the church’s pattern of covering up misconduct with non-disclosure agreements and hush money. And his son, Brian Houston, has allegedly been trying to cover up his father’s predatory past for decades.

Shortly after Carl Lentz’s expulsion from Hillsong, Brian Houston is formally charged with concealing his father’s crimes and banished from Hillsong after allegations of his own misconduct are made public. Carl, Laura and a multigenerational group of former Hillsong congregants examine the rubble and collectively attempt to answer the ultimate question: What do you do when you discover the shepherd is the problem?