A poisoned toddler, a workplace accident and a pregnant woman in a car accident. Ambulance follows people in the business of saving lives, going beyond the flashing lights to the heart and soul of heroes.

While most people are enjoying a lazy weekend morning, NSW Ambulance gears up to care for the 5 million people in Sydney. As the calls come in, all sense of quiet turns to chaos.

A shortage in ambulances. Long wait times for patients. A horrific motor vehicle accident. Brain Injury. A house fire. Suspected domestic violence. All this in the 'day in the life' of a paramedic.

Paramedics Rick and Amie's easy morning is shaken by a serious call: a 51-year-old male is suffering a heart attack and they are the closest responders. It is a race against the clock to save his life.

A busy day at Bondi, a deadly drug overdose and an enraged ice addict; all this in a day in the life of a paramedic.

Sometimes high-level medical intervention is required. Sometimes it's just a chat. In this episode, you'll see that the art of being a good paramedic is getting that prescription right, every time.

It's the start of a regular workday for most in Australia's most populated city, but no day as an Australian paramedic is ordinary, and this particular weekday shift soon turns to carnage.

An airline passenger with chest pain, a workplace rescue, and a life-or-death situation for an elderly patient: how do our ambos face these challenges?